Please find below information to service you when visiting our site. As always, contact us if you have further questions.
Privacy & Security
Protecting your information is our highest priority. We understand how valuable your trust and personal information is and fully protect it from the possibility of unauthorized use. We do not store credit card information. We may contact you via email regarding coupons or special offers. You can always ask to be removed from our email list by sending us an email or calling. We never share your information with any other party. Your order information is fully protected using the latest Secure Sockets Layer (SSL) technologies.
Payment, Pricing & Promotions
We accept payment for orders by Visa, MasterCard, American Express, and Discover. All credit cards are charged at the time the order is placed, if any modifications need to be made to the order we will refund/charge your credit card accordingly. All prices are subject to change without notice and due to unintentional typographical errors; our prices may differ from what is shown on the website. We will correct any errors as soon as they are brought to our attention. Unless otherwise noted, all promotions and coupon codes are subject to a one time use within 30 days of receipt and subject to change without notice.
In order to view current orders, previous orders, or refills you must register an account with us on our website. You may view your current or previous orders by logging into your account through the tab in the upper right portion of our website. You will also receive an emailed order confirmation at the time your order is placed and a shipping confirmation email with tracking information when your order is shipped.
Once you have made an account, you may log into your account at any time through the My Account tab in the upper right portion of our website. Any information may be edited and you may have separate shipping and billing addresses. If different from your shipping address, please be sure to have your billing address identical to that of your credit card company.
Thank you for your purchase through Pet Rescue Rx. You are making a difference in the lives of thousands of animals across the country!